CDO users need a CDO record and a corresponding IdP account so they can be authenticated and access your CDO tenant. This procedure creates the user's CDO user record, not the user's account in Cisco Secure Sign-On. If the user does not have an account in Cisco Secure Sign-On, they can self-enroll by navigating to https://sign-on.security.cisco.com and clicking "Sign up" at the bottom of the Sign in screen.
Note: You will need to have the role of Super Admin on CDO to perform this task.
Create a User Record
Use the following procedure to create a user record with an appropriate user role:
- Login to CDO.
- From the user menu, click Settings.
- Click User Management.
- Click the blue plus button to add a new user to your tenant.
- Provide the email address of the user.
Note: The user's email address must correspond to the email address of the Cisco Secure Sign-On account.
- Select the user's role from the drop-down menu.
- Click OK.
Note: Though Super Admins can create a CDO user record, that user record is not all that is needed for a user to log in to your tenant. The user also needs an account with the identity provider used by your tenant. Unless your enterprise has its own single sign-on identity provider, your identity provider is Cisco Secure Sign-on. Users can self-register for their Cisco Secure Sign-On account; see Initial Login to CDO for more information.