You can subscribe to get email notifications from CDO whenever a device associated with your tenant experiences a specific action. While these notifications are applied to all the devices associated with your tenant, not all device types support all of the available options. Also, be aware that changes made to the CDO notifications listed below are automatically updated in real time and do not require deployment.
An email notification from CDO denotes the type of action and the affected devices. For further information about the current state of your devices and the content of the action, we recommend logging into CDO and examining the Change Log of the affected devices.
Access the Notification Settings page by opening the user menu and clicking Settings:
Send Alerts When
Note: You must have a Super Admin user role to change these settings or manually subscribe to notifications. See User Roles for more information.
Be sure to check all of the device workflow scenarios you want to be notified about. CDO sends notifications every time a device fails, starts, or successfully completes any of the following actions:
- Upgrades -This action is only applicable for ASA and FTD devices.
- Backups - This action is only applicable for FTD devices.
- Deployments - This action does not include integration instances for SSH or IOS devices.
Enable the Subscribe to receive alerts toggle to add the email associated with your tenant login to the notification list. To remove your email from the mailer list, deselect the toggle so it is grayed out.
Note that certain user roles have limited access to the subscription action of this settings page; users with a Super Admin user role can add or remove email entries. To add someone other than yourself, or an alternate email contact, to the list of subscribed users, click and manually enter the email.
Warning: Be sure to enter the correct email if you are manually adding a user. CDO does not check email addresses against known users associated with your tenant.
View CDO Notifications
Click the notifications icon to view the most recent alerts that have occurred on your tenant. Notifications in the CDO UI are removed from the notifications list after 30 days.
Note: The selections you make in the Send Alerts When section impact the types of notifications displayed in the CDO UI.