CDO Platform Maintenance Schedule

CDO Maintenance Schedule

CDO updates its platform every week with new features and quality improvements. Updates can be made during a 3 hour period according to this schedule.

CDO Maintenance Schedule

Day of the Week

Time of Day

(24-hour time)

Thursday

09:00 UTC - 12:00 UTC

During this maintenance period, you can still access your tenant and if you have a cloud-delivered Firewall Management Center, you can access that platform as well. Additionally, the devices you have onboarded to CDO continue to enforce their security policies.

Note

We advise you not to use CDO to deploy configuration changes on the devices it manages during maintenance periods.

If there is a failure that stops CDO or cloud-delivered Firewall Management Center from communicating, that failure is addressed on all affected tenants as quickly as possible even if it is outside the maintenance window.

Cloud-delivered Firewall Management Center Maintenance Schedule

Customers who have a cloud-delivered Firewall Management Center deployed on their tenant are notified approximately 1 week before CDO updates the cloud-delivered Firewall Management Center environment. Super-admin and Admin users of the tenant are notified by email. CDO also displays a banner on its home page notifying all users of upcoming updates.

The update to your tenant may take up to 1 hour and occurs within the 3 hour maintenance period on the maintenance day assigned to your tenant's region. While your tenant is being updated, you will not be able to access the cloud-delivered Firewall Management Center environment, but you will still be able to access the rest of CDO.

Cloud-delivered Firewall Management Center Maintenance Schedule

Day of the Week

Time of Day

(24-hour time)

Region

Wednesday

04:00 UTC - 07:00 UTC

Europe, the Middle East, or Africa (EMEA)

Wednesday

17:00 UTC - 20:00 UTC

Asia-Pacific-Japan (APJ)

Thursday

09:00 UTC - 12:00 UTC

Americas