Terminologies and Definitions used in Zero-Touch Provisioning

Claimed - Used in the context of serial number onboarding in CDO. A device is "claimed" if its serial number has been onboarded to a CDO tenant.

Parked - Used in the context of serial number onboarding in CDO. A device is "parked" if it has connected to the Cisco Cloud, and a CDO tenant has not claimed its serial number.

Initial provisioning - Used in the context of the initial FTD setup. During this phase, the device accepts EULA, creates a new password, configures management IP address, sets FQDN, sets DNS servers, and chooses to manage the device locally with FDM.

Zero-Touch Provisioning - It is the process of shipping an FTD from the factory to a customer site (typically a branch office), an employee at the site connects the FTD to their network, and the device contacts the Cisco Cloud. At that point, the device is onboarded to CDO tenant if its serial number has already been "claimed," or the FTD is "parked" in the Cisco cloud until a CDO tenant claims it.