Replace a Failed Secondary Management Center (Unsuccessful Backup)

Two management centers - FMC1 and FMC2 are part of a high availability pair. FMC1 is the primary and FMC2 is the secondary. This task describes the steps to replace a failed secondary management center -FMC2 when data backup from the secondary is unsuccessful.

Procedure

Step 1

Contact Support to request a replacement for a failed management center - FMC2.

Step 2

Continue to use the primary management center - FMC1 as the active management center.

Step 3

Reimage the replacement management center with the same software version as FMC2.

Step 4

Install required management center patches, geolocation database (GeoDB) updates, vulnerability database (VDB) updates and system software updates to match FMC1.

Step 5

Access the web interface of the primary management center - FMC1 and break management center high availability. For more information, see Disabling Management Center High Availability. When prompted to select an option for handling managed devices, choose Manage registered devices from this console.

Step 6

Re-establish management center high availability, by setting up the management center - FMC1 as the primary and management center - FMC2 as the secondary. For more information , see Establishing Management Center High Availability.

  • When high availability is successfully established, the latest configuration from the primary management center - FMC1 is synchronized to the secondary management center - FMC2.

  • Classic and Smart Licenses work seamlessly.

What to do next

High availability has now been re-established and the primary and the secondary management centers will now work as expected.