How Security Cloud Control Trial Customers Open a Support Ticket with TAC
This section explains how a customer using a free trial of a Security Cloud Control tenant can open a support ticket with Cisco's Technical Assistance Center (TAC).
Procedure
Step 1 | Log in to Security Cloud Control. |
Step 2 | Next to your tenant and account name, click the help button and select Contact Support. |
Step 3 | In the Enter Issue or request below field, specify the issue that you are facing or your request and click Submit. Your request, along with the technical information, will be sent to the support team, and a technical support engineer will respond to your query. |