Troubleshoot Error Messages
Problem: Name or service not known error
This error is displayed as a tooltip when you hover the mouse over an error condition on an adapter or connector. An example follows; yours might look differerent.
Solution: Edit the connector or adapter and check for:
A trailing slash on a host name
A scheme at the beginning of a host name (for example,
Verify the password is correct
Problem: Incorrect username or password
This error is displayed as a tooltip when you hover the mouse over an error condition on a connector.
Solution: Edit the connector and change the user name or password.
Problem: Authentication token not found in header
This error is displayed when you attempt to test the connection with an adapter user that does not have sufficient privileges on the FMCCDO: