TS Agent Guidelines

The TS Agent requires a multi-step configuration, and includes the following:

  1. A Windows Terminal Server with the TS Agent installed and configured.

  2. One or more identity realms targeting the users your server is monitoring.

You install the TS Agent on a Microsoft Windows Terminal Server. For detailed information about the multi-step TS Agent installation and configuration and a complete discussion of the server and system requirements, see the Cisco Terminal Services (TS) Agent Guide.

TS Agent data is visible in the Users, User Activity, and Connection Event tables and can be used for user awareness and user control.

Note

If the TS Agent monitors the same users as another passive authentication identity source (ISE/ISE-PIC), the management center prioritizes the TS Agent data. If the TS Agent and another passive identity source report activity by the same IP address, only the TS Agent data is logged to the management center.