Best practices for TS agent configuration

Configure the TS Agent on a Windows Terminal Server to monitor user activity and identity realms. The TS Agent enables user awareness in the Cloud-Delivered Firewall Management Center.

  • Install and configure the TS Agent on a Windows Terminal Server.

  • Configure one or more identity realms targeting the users your server is monitoring.

TS Agent data is visible in the Users, User Activity, and Connection Event tables and can be used for user awareness and user control. For detailed information about the multi-step TS Agent installation and configuration and a complete discussion of the server and system requirements, see the Terminal Services (TS) Agent guides.

Note

If the TS Agent monitors the same users as another passive authentication identity source (ISE/ISE-PIC), the Cloud-Delivered Firewall Management Center prioritizes the TS Agent data. If the TS Agent and another passive identity source report activity by the same IP address, only the TS Agent data is logged to the Cloud-Delivered Firewall Management Center.