Dispute URL category and reputation

This task allows you to challenge URL categorizations or reputation scores when you disagree with the assignments made by Talos Intelligence.

If you disagree with a category or reputation assigned by Talos, you can submit a request for re-evaluation.

Before you begin

You will need your Cisco account credentials.

Procedure

Step 1

In the Cloud-Delivered Firewall Management Center web interface, do one of the following:

Location of dispute option

Path to dispute option

Cloud Services configuration page

a. Navigate to the Integrations > Cloud Services page.

b. Select Dispute URL categories and reputations.

The Talos web site opens in a separate browser window.

Step 2

Sign in to the Talos site with your Cisco credentials.

Step 3

Review the information and follow the instructions on the Talos page.

Step 4

On the Talos site, review how submitted disputes are handled. Check what response you can expect, if any.

The dispute process is independent of Secure Firewall products.