Troubleshoot Onboarding Error

The device onboarding error can occur for various reasons.

You can take the following actions:

Procedure


Step 1

On the Inventory page, click the Devices tab.

Step 2

Click the appropriate device type tab and select the device running into this error. In some cases, you will see the error description on the right. Take the necessary actions mentioned in the description.

Or

Step 3

Remove the device instance from CDO and try onboarding the device again.