Available agents in Agent Workforce

Agent Workforce includes specialized agents designed to assist with different operational and security workflows. Each agent focuses on a specific operational domain and uses relevant telemetry, protocol awareness, policy analysis, and contextual operational data to provide diagnostics, recommendations, and actionable outcomes.

When you enter a query, Agent Workforce interprets the intent and automatically routes the conversation to the most appropriate agent. You can describe operational issues or tasks in natural language without determining which agent should handle the request.

Note	Currently, Agent Workforce capabilities are available only for deployments in the AMER and EU regions.

Depending on the workflow, Agent Workforce may also present contextual quick actions to help you initiate common investigative or remediation tasks more efficiently. Currently, Agent Workforce includes the following agents:

• VPN agent helps troubleshoot site-to-site VPN connectivity, routing, tunnel negotiation, and secure traffic flow issues.

• Elephant flow agent helps analyze and remediate high-bandwidth traffic flows that may impact firewall performance and operational stability.

• Policy Copilot helps create, analyze, modify, and optimize firewall policies while providing policy insights, validation, and optimization guidance.