High availability break troubleshooting in remote branch deployments

High availability break troubleshooting in remote branch deployments is a process that

  • addresses common problems when breaking a High Availability pair in a remote deployment

  • resolves active-active state issues, and

  • fixes connectivity and failover link problems between devices and Security Cloud Control.

Common troubleshooting scenarios

These scenarios describe common problems you may encounter when breaking a High Availability pair in a remote deployment:

  • Both Units are in Active-Active State.

  • The primary or secondary device has lost connectivity with Security Cloud Control, and the failover link has become non-operational.

  • The secondary device is in failed or disabled state and has lost connectivity with Security Cloud Control.