Connecting to the Cisco Success Network
By enabling Cisco Success Network, you are providing usage information and statistics to Cisco that are essential for Cisco to provide you with technical support. This information also allows Cisco to improve the product and to make you aware of unused available features so that you can maximize the value of the product in your network.
When you enable the connection, your device establishes a secure connection to the Cisco Cloud so that your device can participate in additional service offerings from Cisco such as technical support services, cloud management and monitoring services. Your device will establish and maintain this secure connection at all times.
Before you begin
To enable Cisco Success Network the device must be enrolled with the cloud using an FDM-managed device. To enroll the device either register the device with Cisco Smart Software Manager (on the Smart Licensing page) or enroll with Cisco Defense Orchestrator by entering a registration key.
Attention | If you enable Cisco Success Network on the active unit in a high availability group, you are also enabling the connection on the standby unit. |
Procedure
Step 1 | Click the Cloud Services tab. |
Step 2 | Click the Enabled slider for the Cisco Success Network feature to change the setting as appropriate. |
Step 3 | Click Save. |
Step 4 | Review and deploy the changes you made now, or wait and deploy multiple changes at once. |