View system details and troubleshoot devices

Use this task when you need to monitor device health or initiate troubleshooting procedures on specific devices through the management center.

Before you begin

You must be an Admin, Maintenance, or Security Analyst user to perform this procedure.

Step 1	Choose Troubleshooting > Health > Monitor. Use the Monitoring navigation pane to access device-specific health monitors.
Step 2	In the device list, click Expand() and Collapse () to expand and collapse the list of managed devices.
Step 3	Click on a device to view a device-specific health monitor.
Step 4	Click the link for View System & Troubleshoot Details … This panel is collapsed by default. Clicking on the link expands the collapsed section to see System Details and Troubleshooting & Links for the device. The system details include: Version: The Secure Firewall software version. Model: The device model. Mode: The firewall mode. The Firewall Threat Defense device supports two firewall modes for regular firewall interfaces: Routed mode and Transparent mode. VDB: The Cisco vulnerability database (VDB) version. SRU: The intrusion rule set version. Snort: The Snort version.
Step 5	You have these troubleshoot choices: Generate troubleshooting files; refer to Generate Troubleshooting Files for Specific System Functions Generate and download advanced troubleshooting files; refer to Download Advanced Troubleshooting Files. Create and modify health policies; refer to Create a health policy. Create and modify health monitor alerts; refer to Create a health monitor alert.