Periodic Communication with the Smart Software Manager

In order to maintain your product license entitlement, your product must communicate periodically with the Smart Software Manager.

You use a Product Instance Registration Token to register the Cloud-Delivered Firewall Management Center with the Smart Software Manager. The Smart Software Manager issues an ID certificate for communication between the Cloud-Delivered Firewall Management Center and the Smart Software Manager. This certificate is valid for one year, although it will be renewed every six months. If an ID certificate expires (after a year with no communication), the Cloud-Delivered Firewall Management Center may be removed from your account.

The Cloud-Delivered Firewall Management Center communicates with the Smart Software Manager on a periodic basis. If you make changes in the Smart Software Manager, you can refresh the authorization on the Cloud-Delivered Firewall Management Center so the changes immediately take effect. You also can wait for the Cloud-Delivered Firewall Management Center to communicate as scheduled.

Your Cloud-Delivered Firewall Management Center must either have direct internet access to the Smart Software Manager. In non-airgapped deployments, normal license communication occurs every 30 days, but with the grace period, your Cloud-Delivered Firewall Management Center will operate for up to 90 days without contacting the Smart Software Manager. Ensure that the Cloud-Delivered Firewall Management Center contacts the Smart Software Manager before 90 days have passed, or else the Cloud-Delivered Firewall Management Center will revert to an unregistered state.