Troubleshoot the cluster

Use these methods to troubleshoot the devices and clusters:

  • Use the CCL Ping tool to make sure the cluster control link is operating correctly.

  • Troubleshooting files—If a node fails to join the cluster, a troubleshooting file is automatically generated. You can also generate and download troubleshooting files from the Devices > Device Management and then choose Add, ClusterGeneral area. For more information, refer to Generate troubleshooting files.

    You can also generate files from the Device Management page. Click More (more icon) and choose Troubleshoot Files.

  • CLI output—Choose Devices > Device Management and then choose Add, ClusterGeneral area, you can view a set of pre-defined CLI outputs that can help you troubleshoot the cluster. These commands are automatically run for the cluster:

    Commands

    show running-config cluster

    show cluster info

    show cluster info health

    show cluster info transport cp

    show version

    show asp drop

    show counters

    show arp

    show int ip brief

    show blocks

    show cpu detailed

    show interface ccl_interface

    ping ccl_ip size ccl_mtu repeat 2

    You can also enter any show command in the Command field.