Previewing a Ticket

You can preview a ticket while making your configuration changes, or before approving it. The preview shows all configuration changes made within the context of the ticket.

Procedure

Step 1

Choose System (system gear icon) > Change Management Workflow, or click the Ticket (Ticket icon) shortcut menu.

Step 2

Click Preview (preview icon) for the ticket.

The Preview dialog box opens. Changes are color coded according to the legend at the top of the dialog box.

Step 3

Select the policy whose changes you want to view in the Changed Policies list.

You are shown both the current version of the policy as it is defined in Secure Firewall Management Center (on the left) and the proposed changes defined within the ticket.

For policies that contain pages, such as Platform Settings, you can select the overall policy to see all changes, or specific pages within the policy, in the Changed Policies list.

You cannot alter the changes from within the preview. If you need to change something, you must close the preview and return to the policy you want to change.

Step 4

Optionally, click Download as PDF to save the preview to a PDF file for offline viewing or archival purposes.

Step 5

Click OK.